Last updated: April 14, 2026 · Please read carefully before using our service.
By accessing or using SiteBuilder ("the Service"), previewing a website, creating an account, or submitting a payment, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
These terms constitute a legally binding agreement between you ("Customer") and SiteBuilder ("Company," "we," "us," or "our").
SiteBuilder provides automated local business website creation, hosting, and management services. The Service includes:
We reserve the right to modify, enhance, or discontinue any feature of the Service at any time with or without notice.
The Service is offered on a month-to-month subscription basis at $97 per month. Your subscription begins on the date your payment is processed and renews automatically each month on the same date.
You authorize us to charge your payment method on file automatically at the start of each billing cycle. All fees are non-refundable except as expressly stated in these Terms.
We reserve the right to change our pricing at any time. We will provide at least 30 days notice before any price increase takes effect for existing customers.
If your payment fails, we will attempt to process it again. If payment cannot be collected within 7 days of the due date, your website may be taken offline until payment is resolved.
You may cancel your subscription at any time through your dashboard or by contacting us. Upon cancellation, your website will remain active until the end of your current billing period and will then be taken offline. We do not offer prorated refunds for partial months.
We reserve the absolute right to terminate, suspend, or cancel your account and remove your website at any time, for any reason, with or without notice, and with or without refund at our sole discretion. Reasons may include but are not limited to: violation of these Terms, misuse of the Service, abusive behavior toward our team, content we deem inappropriate or harmful, failure to pay, or any other reason we determine in our sole judgment. By using the Service, you acknowledge and agree to this right without reservation.
Upon cancellation or termination by either party: (a) your website will be taken offline; (b) your domain may be released or transferred to you at our discretion; (c) all data associated with your account will be permanently deleted after 30 days. We are not responsible for any loss of data or business resulting from cancellation.
If a scheduled payment fails, we will automatically retry the charge over a 14-day grace period. During this time your website remains live, but your dashboard will display a payment warning. If the payment is not resolved within 14 days, your site will be taken offline and your subscription will be canceled.
Your website content and settings are retained for 30 days after a subscription is canceled or suspended. If you reactivate your account within that window, your site will be restored exactly as you left it — no rebuild required. After 30 days, all data is permanently deleted and cannot be recovered.
Paid subscribers receive up to 30 AI-powered website updates per billing cycle. Updates reset on your billing renewal date. Unused updates do not roll over. We reserve the right to adjust update limits with notice.
Update requests that violate these Terms, request illegal content, or are abusive in nature will be refused and may result in account termination.
You represent and warrant that all business information you provide is accurate, truthful, and that you have the authority to represent the business listed on your website. You are solely responsible for the accuracy of your business information.
By providing content to the Service, you grant us a non-exclusive license to use, display, and publish that content as part of providing the Service.
You may not use the Service to create websites for businesses that:
Violation of this section will result in immediate account termination without refund.
The website design templates, code, and platform technology are owned by SiteBuilder and are protected by intellectual property laws. Your subscription grants you a limited, non-exclusive license to use the generated website for your business. You may not resell, sublicense, or redistribute the website or platform.
The content you provide (business name, photos, descriptions) remains your property.
To the maximum extent permitted by law, SiteBuilder shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, loss of customers, loss of data, or business interruption, arising from your use of or inability to use the Service.
Our total liability to you for any claims arising from these Terms or the Service shall not exceed the amount you paid us in the 30 days preceding the claim.
The Service is provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that any particular results will be achieved through your website.
You agree to indemnify, defend, and hold harmless SiteBuilder and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your business information or content; or (d) any third-party claims related to your website or business.
These Terms shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the courts located in Clark County, Washington.
We reserve the right to update these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the new Terms.
If you have any questions about these Terms of Service, please contact us through the dashboard or at the contact information provided on our website.